Privacy policy.

Privacy Policy for Taiste.ai

Last updated: July 2025

Taiste.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://taiste.ai, and use our marketing services, including any digital tools, AI-generated content, or communication services we provide.

1. Information We Collect

We collect and process the following types of information:

  • Personal Information: Name, email address, business name, role, and contact details when you contact us, request a demo, sign up for newsletters, or join a pilot program.

  • Service Usage Data: Details about how you interact with our platform, such as page views, script generation activity, content uploads, and preferences.

  • Payment Information: If you purchase services, your payment details are securely handled by third-party processors (we do not store full payment information).

  • Technical Data: IP address, browser type, device information, operating system, and usage logs via cookies or analytics tools.

2. How We Use Your Information

We use your data to:

  • Deliver and improve our AI-driven marketing tools and services

  • Personalize your user experience (e.g., saved scripts, avatars, or wine SKUs)

  • Communicate with you about your account, new features, or relevant offers

  • Analyze usage for research, development, and improvement

  • Comply with legal and regulatory requirements

3. Sharing and Disclosure

We do not sell your personal data. We may share your data with:

  • Service providers for cloud hosting, analytics, communication, and payment processing

  • Partners or contractors under confidentiality agreements to support custom content generation

  • Legal or regulatory authorities when required by law

4. Use of AI and Uploaded Content

When you upload content (e.g., wine images, descriptions, or winemaker transcripts) or generate AI outputs using Taiste.ai tools:

  • We retain this content only as needed to provide the service

  • You remain the owner of your uploaded material

  • We may store anonymized data to improve model performance unless you request otherwise

5. Cookies and Analytics

We use cookies and third-party analytics tools (e.g., Google Analytics) to track usage patterns and optimize performance. You can manage cookies through your browser settings.

6. Data Security

We use industry-standard measures to protect your data. This includes encrypted communications, secure cloud storage, and access controls.

7. Your Rights

Depending on your region, you may have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing communications

To exercise your rights, contact us at privacy@taiste.ai.

8. Third-Party Links

Taiste.ai may link to external websites. We are not responsible for their content or privacy practices.

9. Children's Privacy

Our services are intended for business use and not directed to individuals under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Taiste.ai
Email: privacy@taiste.ai
Website: https://taiste.ai